Maintenance referral
AOG maintenance coordination handled through vetted local providers, fast.
When the Aircraft Goes Down, We Keep Things Moving An AOG situation away from home base is one of the most stressful events in private aviation. Every hour on the ground costs money, disrupts schedules, and puts your reputation on the line. Our maintenance referral service exists to cut through that stress immediately, connecting you with vetted local maintenance providers who can respond fast and work to the standard your aircraft requires.
Vetted Providers, Not Random Referrals We do not hand you a phone number and wish you luck. Every maintenance provider in our network has been reviewed for FAA compliance, Part 43 awareness, and the kind of professionalism that private aviation demands. When we make a referral, we are putting our name behind it.
Coordinated, Not Just Connected We act as the liaison between your operation and the local provider. We communicate the situation, confirm availability, relay aircraft details, and follow up on status so your team is not managing a vendor relationship on top of an already stressful AOG event. You stay focused on the passengers and the schedule while we handle the ground coordination.
Time Is the Priority In an AOG situation every minute matters. Our team moves immediately, working our local network to find the right provider for the discrepancy, the aircraft type, and the timeline. The goal is always the same: get the aircraft airworthy and back in the air as fast as safely possible.
Discretion Through the Disruption An AOG does not have to become a visible crisis for your passengers. While maintenance is being coordinated behind the scenes, our ground team can manage the passenger experience on the ramp, arrange alternative transportation, and keep the situation calm and professional from the client's perspective.
One Call Still Covers Everything Even in an AOG scenario, there is still only one call to make. Your ground contact at Aurora Aero handles the maintenance referral, the passenger coordination, and every other ground need simultaneously. When things go wrong off base, we are the team that keeps everything together.
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